Welcome, and thank you for using AIIONGOLD! When you use the AIIONGOLD Platform, You are agreeing to be governed by the Terms and Conditions contemplated herein below read with our Privacy Policy, and the terms and conditions (if any) specific to the products and/or services availed by You. We sincerely recommend you take a few minutes to read over and familiarize Yourself with the Terms and Conditions described below.

Note: By registering, browsing, accessing, downloading, and/or using the AIIONGOLD Platform either for general purpose or for specific purpose, You are agreeing to and entering into a legally binding agreement with including but not limited to AIIONGOLD Private Limited.

These Terms is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. These Terms does not require any physical, electronic or digital signature.

Please note that your browsing, accessing, downloading, and/or using AIIONGOLD Platform are subject to the terms and conditions stated herein; if You do not agree to any or all of the following terms and conditions, You should not use or access the AIIONGOLD Platform and/or AIIONGOLD Platform Services in any manner.

Definitions

• “We”, “Us”, “Our”, “Company” – refer to AIIONGOLD Ltd. and its Group Entities.
• “You”, “Yours”, “Yourself”, “User”, “AIIONGOLD User” – refers to any individual, non-individual or corporate body.
• “Group Entities” – shall mean affiliates, holding and subsidiaries of AIIONGOLD Ltd. (“BingoSG”) i.e., AIIONGOLD Ltd. (“BingoSG”) and AIIONGOLD.
• “Government Authority” – shall mean any national, state, local, provincial, municipal, district or other sub-division governmental authority, statutory authority including Securities and Exchange Board of India (SEBI), Reserve Bank of India (RBI), Insurance Regulatory Development Authority of India (IRDAI), CDSL, government department, administrative authority including (Indian) stock exchange such as NSE, BSE, commission, board, tribunal or court or other law, rule or regulation making entity or competent authority.
• “AIIONGOLD Platform” – shall mean and include Mobile App and Website under brand names AIIONGOLD owned, operated, and managed, by BingoSG and licensed to, utilized by its Group Entities.
• “AIIONGOLD Platform Services” – shall include services and products offered via AIIONGOLD Platform including but not limited to Investment Advisory Services, distribution of Mutual Funds, connector services for US Stocks, facilitating in Fixed Deposits, corporate agent for Insurance, acting as digital lending platform, facilitating in digital savings account, Indian Stocks brokerage, mini save, tracking of your investments such as mutual funds, and expenses such as credit card bills etc.
• “Third Party Service Provider(s)” means and includes company, vendors, business partners, banks & financial institutes or any such entity whose facilities are used by the Company(s) to provide the various services including AIIONGOLD Platform Services to Users through the AIIONGOLD Platform.
• “Terms” or “Terms and Conditions” – are interchangeably used and shall have the same meaning.

You hereby understand that the specific products / services availed by You may have their own additional / supplemental terms and conditions as available on the AIIONGOLD Platform and You unequivocally grant Your consent to abide and remain compliant with the said additional / supplemental terms and conditions. When You use any of the AIIONGOLD Platform Services provided on the AIIONGOLD Platform, You shall also be subjected to comply with applicable law(s), rule(s), guideline(s), notification(s), circular(s), or such other directive(s) issued by applicable Government Authority.

You acknowledge and understand that these Terms and Conditions along with additional / supplemental terms and conditions of AIIONGOLD Platform Services shall be read harmoniously. Company reserves the right to change / amend / modify these Terms or the additional / supplemental terms and conditions applicable to AIIONGOLD Platform services offered on the AIIONGOLD Platform at any time, without notice.

Terms and Conditions

By registering on the AIIONGOLD Platform and/or accessing the AIIONGOLD Platform Services, you agree, declare and represent that:

• You are 18 years of age or older and where you are acting as guardian on behalf of a minor, you have the necessary authority to register / sign up for the AIIONGOLD Platform Services on behalf of the minor. You hereby unconditionally and unequivocally agree to promptly furnish and/or execute such additional document(s) (as may be requested from time to time), to establish Yourself as lawful guardian and to continue Your access to the AIIONGOLD Platform including AIIONGOLD Platform Services. If Company learns that it has inadvertently collected personal information from a person under 18 years of age, Company will delete that information as quickly as possible. If you believe that a person under 18 years may have provided Us with personal information, please write to us at privacy@aiiongold.com or support@aiiongold.com
• You are capable of entering into a legally binding contract and that You are not barred or otherwise legally prohibited from using the AIIONGOLD Platform (including any and all AIIONGOLD Platform Services).
• You hereby grant your explicit consent to fetch Your credit data from Credit Information Companies such as CRIF High Mark and/or Experian and disclose Your credit score to the Company. You permit the Company to use your credit score to determine your eligibility for access to and/or for offering of various services in tie-up with Third Party Service Providers or other value-added services for improving your credit score.
• You agree that you will be allowed to make any transaction through the AIIONGOLD Platform only when you complete the Know Your Client (“KYC”) process and provide complete information including personal information in accordance with the KYC guidelines issued by SEBI and/or IRDAI and/or any other regulatory body, government authorities, or competent authority from time to time. For availing various AIIONGOLD Platform Services, You hereby grant your consent and permit Company to share your KYC information with its Group Entities, and/or with Third Party Service Providers offering various products and services, to enable them to promptly respond to your queries / interests. The collection, processing, storage, and sharing of Your information is further governed by Company’s Privacy Policy.
• You understand and agree that You shall only use the AIIONGOLD Platform (including AIIONGOLD Platform Services) for your personal use and purpose only. You shall always ensure that Your use of the AIIONGOLD Platform and/or reasons to avail AIIONGOLD Platform Services shall be strictly for valid, lawful purpose. You shall remain fully responsible for all transactions placed / requested through your AIIONGOLD Platform account.
• You agree that transactions made through the AIIONGOLD Platform shall be through your own bank account only and that the said transactions do not violate or contravene any law for the time being in force including the Income Tax Act, anti-money laundering laws, anti-corruption laws, the Prevention of Money Laundering Act, etc. and the rules made thereunder.
• You shall not do or attempt to do any of the following acts: (i) impersonate any person or entity, or falsely state your age or affiliation with any person or entity; (ii) post any third-party intellectual property rights or other property rights infringing content; (iii) act in violation or contravention of any law for the time being in force, or reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the AIIONGOLD Platform or any part thereof; (iv) engage in, post, or transmit any message which is libellous, defamatory, pornographic, vulgar or offensive in nature or otherwise inconsistent with or contrary to the laws in force.
• The information You provide when You register on the AIIONGOLD Platform is complete, true, correct, updated, accurate and belongs to You. In the event Your information is not accessible online, and You wish to change, modify, update, or delete Your personal information or other information that You may have provided, please contact us immediately at support@aiiongold.com or privacy@aiiongold.com
• You shall remain responsible to notify the Company of any material change in your personal information and/or profile. Company would be entitled to rely on the most recent information provided by You.
• You agree to be contacted by Company (including its employees, representatives, officers, partners etc.), Third Party Service Providers over phone and/or e-mail and/or SMS and/or push notifications or any other form of electronic communication in connection with your registration, advisory and transactions. This consent overrides any registration for DNC/NDNC. You agree and confirm that if your mobile number is registered in the Do Not Disturb (DND) list of TRAI, you may not receive SMS from AIIONGOLD. You agree to take steps to deregister from the DND list and shall not hold AIIONGOLD liable for non-receipt of SMS. You can always opt to stop receiving any or all such communications by writing to support@aiiongold.com. You can also delete Your account at any point of time by writing to support@aiiongold.com or by visiting the delete account section on the AIIONGOLD Platform.
• Company will make best efforts to provide alerts via SMS/e-mail/WhatsApp/push notifications and it shall be deemed that You have received the information sent from Company as an alert on the mobile phone number or e-mail id furnished by You on the AIIONGOLD Platform or while availing any AIIONGOLD Platform Services. You hereby unequivocally grant Company the right and authority to use your contact details as furnished by You at the time of registering on the AIIONGOLD Platform as your primary, valid and default communication address for any and all AIIONGOLD Platform Services. Company shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. You cannot hold Company liable for non-availability of the SMS/email alert/push notification service in any manner whatsoever.
• You further understand that the SMS/e-mail alert/WhatsApp/push notification service provided by Company is an additional facility provided for Your convenience and that it may be susceptible to error, omission and/or inaccuracy. In the event you observe any error in the information provided in the alert, you shall immediately inform Company about the same and We will make best possible efforts to rectify the error at the earliest feasible opportunity. You shall not hold us liable for any loss, damages, claim, expense including legal cost that may be incurred/suffered by You on account of the SMS/e-mail alert/push notification facility.
• You understand that the Company will be relying on Third Party Service Provider(s) to enable SMS/e-mail alert/WhatsApp/push notifications/OTP. The readability, accuracy and timely delivery is/are subject to multiple factors including the infrastructure and connectivity at the Third Party Service Provider(s)’ end. Company makes no representation or assurance of timely or delayed delivery, and shall not be liable or responsible for any non-delivery, delayed delivery, skewed message, or alerts.
• You understand that You shall be responsible for maintaining the confidentiality of your AIIONGOLD Platform account information and You are fully responsible for all activities that occur under Your AIIONGOLD Platform account. You also agree to always keep your login credentials safe, secure and confidential, and to immediately inform Company in case of any actual or suspected unauthorized use of Your AIIONGOLD Platform account. You shall continue to be responsible for the transactions in your AIIONGOLD Platform account if you knowingly or negligently (i) grant any other person access to your account, (ii) permit any other person to transact on the account, or (iii) transact on any other person’s behalf or directions in any manner whatsoever. Company cannot and shall not be liable for any losses or damages arising from Your failure to comply with these provision(s).
• You acknowledge that the software and hardware underlying the application as well as other Internet related software required for accessing the application are the legal property of either Company or its respective Third-Party Service Providers. The permission given by Company to access the AIIONGOLD Platform will not convey or grant any proprietary or ownership rights in the above software/hardware.
• You understand and accept that not all the products and services offered on or through the AIIONGOLD Platform are available in all geographic areas and/or to our entire user base. You may not be eligible for all products or services offered by Company or Third-Party Service Provider(s) on the AIIONGOLD Platform. Company and such Third-Party Service Provider(s) reserve the right to determine the availability and eligibility for any product or service offered via the AIIONGOLD Platform.
• The Company is not responsible for the availability of content or other services on third party sites linked from the AIIONGOLD Platform. You are aware that access to hyperlinks to other internet sites is at your own risk and the content, accuracy, opinions expressed, and other links provided by these sites are not verified, monitored or endorsed by Company in any way. The Company urges You to read the terms of use, privacy policy and/or other conditions available on respective third-party sites before accessing or registering with any of such third-party sites. Company does not make any warranties and expressly disclaims all warranties express or implied, including without limitation those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information, services or products available or advertised or sold through these third-party platforms.
• You agree that You will not use the AIIONGOLD Platform for any purpose that is unlawful or prohibited by these Terms, or in any manner that could damage, disable or impair the application or interfere with any other party’s use, legal rights, or enjoyment of the application. You hereby represent and warrant that you shall make use of the AIIONGOLD Platform as a prudent, reasonable and law-abiding citizen and you shall comply with relevant applicable laws.
• Company reserves the right in its sole discretion to delete, block, restrict, disable, or suspend your account or part thereof if a User is found engaging in any fraudulent / illegal activities including but not limited to abusing any representative of the organization, indulging in fraudulent activities on the AIIONGOLD Platform, or using mass media and/or bots to engage with or malign the reputation of the platform — such activities may be referred to the appropriate legal authority for legal recourse.
• The Company has engaged Third Party Service Providers for payment gateway services, account aggregator services etc. to facilitate users conducting transactions seamlessly and securely on the AIIONGOLD Platform. However, Company assumes no responsibility or liability whatsoever for any delayed or non-processing of transactions. You understand that Company and/or partnered financial institutes shall be well within their rights not to act and/or to suspend services if a transaction is unsuccessful or delayed. You understand and accept the risk associated with processing online transactions and agree that Company shall not in any manner whatsoever be responsible for any losses, cost, interest, penalties, levies, charges or such amount recoverable from you due to delay in or non-processing of a transaction. It is advised that you diligently keep track of all your payments to ensure they are completed in a timely and successful manner.
• The AIIONGOLD Platform offers services to its users which include, without limitation, transactions in securities or financial products, and/or advice on investment portfolios containing securities or investment products.

Services

Please also note that there are other financial products and services, such as US Stocks, loans, fixed deposit creation, insurance, savings bank account, peer to peer lending etc., manufactured and/or distributed by third party service providers, offered by or through the AIIONGOLD Platform. It is hereby expressly clarified that any or all interaction, communication, dealing, or transaction between you and such Third Party Service Provider(s) in respect of availing any products/services offered by said Third Party Service Provider(s) forms a separate and independent transaction between you and such Third Party Service Provider(s), without any liability accruing to or on Company for any matters arising out of or in relation to the Third Party Service Provider(s) (including their products / services), their act, conduct, omission, negligence, default, breach of confidentiality, breach of applicable laws, or discharge of obligations.

You hereby agree and acknowledge that all Your decisions, notwithstanding the services rendered by Company, in relation to buying, selling, holding or otherwise dealing in investment securities shall be based on Your own independent evaluation of the risks and rewards of the investments and on Your own verification of all relevant facts, including financial and other circumstances and a proper evaluation thereof.

Neither Company nor any of our directors, employees or agents shall be liable for any advice or representation made by it/him/her hereunder, and it will be Your responsibility to make an independent assessment before availing/using the AIIONGOLD Platform/Services or availing any product or service from a Third-Party Service Provider.

You acknowledge and agree that Company does not guarantee that availing of services from the AIIONGOLD Platform will result in profits or avoid losses or meet your investment objectives, or that availing / using the services / AIIONGOLD Platform will not at any time be affected by adverse tax consequences, technical failures, or timely regulatory compliance to a new law. Company shall not be liable to You for any error of judgement or loss suffered by You in connection with the services provided to you.

Company does not disburse loans on its own, but merely enables You to compare the best possible options and apply for loans to various banks and NBFCs (Non-Banking Financial Corporations) in the Indian market. You understand and acknowledge that loan rates may vary from bank to bank and are dependent on your credit profile and the loan / policy / scheme you decide to opt for. Company has nothing to do with the rates offered by Banks/NBFCs.

You agree and understand that by availing the Services You shall be bound by our Privacy Policy and that your information provided on the AIIONGOLD Platform shall be shared with our Group Companies and business partners.

Confidentiality

You acknowledge that, in the course of Your relationship with Company and in using the services, you may obtain information relating to the services and/or Company (“Proprietary Information”). Such Proprietary Information shall belong solely to Company and includes, but is not limited to, the features and mode of operation of the Services, trade secrets, know-how, inventions (whether or not patentable), techniques, processes, programs, ideas, algorithms, schematics, testing procedures, software design and architecture, computer code, internal documentation, design and function specifications, product requirements, problem reports, analysis and performance information, benchmarks, software documents, and other technical, business, product, plans and data. In regard to this Proprietary Information:

• You shall not use (except as expressly authorized by this Agreement) or disclose Proprietary Information without the prior written consent of Company, unless such Proprietary Information becomes generally publicly available without your breach of this Agreement.
• You agree to take reasonable measures to maintain the Proprietary Information and Services in confidence.

Use and Protection of Intellectual Property Rights

The AIIONGOLD Platform is protected by copyright, trademarks, patents, trade secret and/or other relevant intellectual property laws. No information, content or material from the AIIONGOLD Platform may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without Company’s express written permission. You are hereby given a limited licence to use the AIIONGOLD Platform for your personal and non-commercial use, subject to your agreement of these Terms. You agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the AIIONGOLD Platform.

Privacy

You agree that during your use and access of the AIIONGOLD Platform and/or availing of the services offered by the AIIONGOLD Platform, you will provide Us with certain information and other data as mentioned under these Terms, which may or may not be otherwise publicly available. We respect the privacy and confidentiality of such data, and the provisions pertaining to such private information and data as provided by You are governed under the AIIONGOLD Platform’s Privacy Policy. By using and visiting the AIIONGOLD Platform and availing AIIONGOLD Platform Services, you also agree to our Privacy Policy and that the information provided on the AIIONGOLD Platform shall be shared within our Group Entities and business partners.

Limitation of Liability, Indemnity, and Warranty

In no event shall Company or its directors, employees, associates, partners, or suppliers be liable to you for any loss or damage that may cause or arise from or in relation to these terms and conditions or due to use of the AIIONGOLD Platform or due to investments made using the AIIONGOLD Platform or availing any product or service from a third-party service provider.

You agree to indemnify Company and its directors, employees, associates, partners or suppliers for all liabilities (including claims, damages, suits or legal expenses in defending itself in relation to the foregoing) arising due to (i) use or misuse of the AIIONGOLD Platform and (ii) non-performance and/or non-observance of the duties and obligations under these terms and conditions.

You warrant that all details and information provided by you to Company or its directors, employees, associates, partners, or suppliers while using the AIIONGOLD Platform (including for the purposes of carrying out investments) shall be updated, correct, accurate, complete and genuine.

You shall be solely responsible for any investment decision taken by You on the Services, and Company shall not be liable for any loss or damage caused to you or other users of the AIIONGOLD Platform due to such investment decision or any reliance upon it. You expressly agree that use of the AIIONGOLD Platform is at your sole risk.

To the fullest extent permissible pursuant to applicable law, Company and its directors, employees, associates, third-party partners or suppliers disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by you from Company or through the AIIONGOLD Platform will create any warranty or guarantee other than those expressly stated herein.

Consideration, Limitation of Liability, Indemnity, and Warranty

The usage of the AIIONGOLD Platform is entirely free; however, the Company has the right to charge Users a fee for availing advisory services and/or other fees, as applicable for any specific product / service offered on the AIIONGOLD Platform. The applicable fees will be made available at the time of registration and/or on their applicability and/or under the relevant product / services section. Company may change the fee structure at its sole discretion from time to time, and notice regarding the same shall be intimated to you adequately in advance prior to such change. All charges and fees shall be exclusive of taxes, and all Government taxes including but not limited to GST shall be payable by you. Please note that applicable charges / fees shall be non-transferable, non-refundable and non-cancellable in nature.

Shipping Policy

Users are hereby notified that all or any information (such as: acknowledgement of a mutual fund booked; soft copy of an insurance policy document; copy of provisional fixed deposit receipts; invoices pertaining to services such as membership services, advisory services, withdrawal charges; stock broking trade receipts, contract notes, margin statements (at pre-defined frequency), etc.) pertaining to products purchased via the AIIONGOLD Platform will be delivered to them on their registered email id. If required or mandated under applicable law, Company may be required to dispatch certain documents physically to Your registered address. You agree to always keep Your personal information up to date to avoid any chances of non-delivery of information, and that Company shall be entitled to act upon the most recent details furnished by You.

Disclaimers

The User agrees and understands that the AIIONGOLD Platform is provided by Us on an “as is” and “as available” basis, and We make no representations or warranties of any kind, express or implied, as to the operation of the AIIONGOLD Platform or the information / content included on it. You expressly agree that your use of the AIIONGOLD Platform is at your sole risk. To the fullest extent permissible by applicable law, We disclaim all warranties, express or implied, and do not warrant that the AIIONGOLD Platform, its servers, or email / other communication sent from the AIIONGOLD Platform are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of the AIIONGOLD Platform, including but not limited to direct, indirect, incidental, punitive and consequential damages.

All investments are subject to market risks. Read all scheme related documents carefully. Past performance is not an indicator of future returns. All interaction, communication, dealing, or transaction between Users and a Third-Party Provider in respect of any products/services offered by the Third-Party Provider is a separate and independent transaction between the User and such Third-Party Provider, without any liability accruing to or on Us for any matters arising out of or in relation to the same. The User expressly agrees and acknowledges to hold Us harmless in respect of any cost, claim, damage, loss or expense accrued, suffered or incurred by Us or any third party arising out of or in connection with any such communication, interaction, dealing or transaction between the User and Third-Party Providers.

The User acknowledges that We do not have any control over such dealings and transactions, and play no determinative role in their performance, and We shall not be liable for the outcomes of such communication, interaction, dealings and transactions between Users and Third-Party Providers. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a Third-Party Provider in any manner, and We will not be a party to or in any way responsible for any transaction between You and such Third-Party Provider. As with the purchase of any product or service through any medium, You should use your best judgment and exercise caution where appropriate.

The logos/trademarks advertised on the Platform are the property of their respective owners, and by displaying them We have no right, title or interest over them. The User expressly agrees that BINGOSG is not liable or responsible and does not represent or warrant for any damages / loss of interest and/or opportunity loss and/or any loss arising due to movement of Net Asset Value (NAV), notional or otherwise, due to non-execution of orders or any incorrect execution of orders with regard to mutual funds chosen by the User, due to but not limited to any link/system failure or sufficient/insufficient funds in the User’s bank account.

Force Majeure

If the whole or any part of the performance is prevented, hindered or delayed by a Force Majeure event (as defined below), Company shall not be liable for any failure to perform any of its obligations under these terms and conditions or those applicable specifically to its services/facilities, and in such case its obligations shall be suspended for so long as the Force Majeure event continues. “Force Majeure Event” means any event, due to any cause beyond the reasonable control of Company, including without limitation: unavailability of any communication systems, breach or virus in the digital processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, lockdown, computer hacking, unauthorised access to computer data and storage devices, computer crashes, malfunctioning of computer terminals or systems affected by malicious, destructive or corrupting code or programs, mechanical or technical errors/failures or power shut down, or faults or failures in telecommunication, etc.

Severability

The illegality, invalidity or unenforceability of any provision of these Terms under the law of any jurisdiction will not affect its legality, validity or enforceability under the law of any other jurisdiction, nor the legality, validity or enforceability of any other provision.

Waiver

No failure on the part of any party to exercise, and no delay on its part in exercising, any right or remedy under this Agreement will operate as a waiver thereof, nor will any single or partial exercise of any right preclude any other or further exercise of that or any other right.

Assignment

You agree that we may transfer, subcontract or otherwise deal with our rights and/or obligations under these terms at any time without further notice. You agree that you cannot assign or otherwise transfer or subcontract these terms or any rights granted hereunder to any party.

Dispute Resolution

Any dispute, controversy, claim or disagreement of any kind whatsoever between the parties in connection with or arising out of this Agreement shall be referred for arbitration to a sole arbitrator appointed by Company, through arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of such arbitration shall be New Delhi, India. All proceedings of such arbitration, including without limitation any awards, shall be in the English language. The award shall be final and binding on the parties.

Governing Laws

These Terms shall be governed, interpreted, and construed in accordance with the laws of India, without regard to conflict of law provisions, for resolution of any dispute arising out of your use of the Services or in relation to these Terms. Notwithstanding the foregoing, you agree that (i) Company has the right to bring any proceedings before any court/forum of competent jurisdiction and you irrevocably submit to the jurisdiction of such courts or forum; and (ii) any proceeding brought by you shall be exclusively before the courts in New Delhi, India.

Entire Agreement

These Terms, together with the other laws, guidelines, rules, (additional / supplemental) terms & conditions and/or policies of the AIIONGOLD Platform, including the Privacy Policy and any other arrangement/agreement in relation to the Services, including the Advisory Agreement (applicable to advisory clients), constitute the entire agreement between the User and Us and supersede all previous agreements, promises, proposals, representations, understandings and negotiations, whether written or oral, between the User and Us pertaining to the subject matter hereof.

Survival

Notwithstanding the termination or rescission of this Agreement, the provisions of this Agreement shall continue to apply to those duties and obligations which are intended to survive any such cancellation, termination or rescission, including without limitation clauses related to Limitation of Liability, Indemnity, Warranty, Intellectual Property, Confidentiality, Dispute Resolution, and Governing Law and Jurisdiction. Further, any provisions of this Agreement which by implication are to survive the termination of this Agreement shall survive such termination. Termination of the Agreement shall not abate the causes of action that accrued to the parties prior to such termination.

User Support

Company shall provide assistance and coordinate with Users in case of any issues / queries raised by the User and shall resolve queries on a best-effort basis. The User can address their queries by writing and delivering their concern via email to support@aiiongold.com or any updated email address displayed under the Customer Service page (AIIONGOLD) on the AIIONGOLD Platform.

Account Suspension & Termination Clause

AIIONGOLD Private Limited reserves the right, at its sole discretion, to restrict, suspend, or permanently terminate any user account, with or without prior notice, if any suspicious, fraudulent, unauthorized, or non-compliant activity is detected. The decision of the Company in such matters shall be final and binding, and the user shall have no right to raise any claim, dispute, or liability against the Company arising from such action.

Modification of Terms

Company reserves the right to change, amend, or modify, from time to time, any provision related to the AIIONGOLD Platform (including AIIONGOLD Platform Service(s)) or these Terms, which also includes changing the extent and scope of the services and/or including any other category, service, facility or feature within the term ‘AIIONGOLD Platform Service’, at the sole discretion of the Company. Any such change(s) shall be effective immediately upon posting of the revised Terms and may be notified via the AIIONGOLD Platform. You can determine when these Terms were last revised by referring to ‘Last Updated’ at the top of these Terms. By using the services provided through the AIIONGOLD Platform, you shall be deemed to have accepted the Terms herein including the amended Terms published on the AIIONGOLD Platform from time to time. Your continued use of the AIIONGOLD Platform following the posting of changes means that you accept and agree to the changes. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the AIIONGOLD Platform. It is further clarified that the User’s use and access of the AIIONGOLD Platform/Service(s) is subject to the most recent version of these Terms made available on the AIIONGOLD Platform at the time of such use.

BINGOLD Terms & Conditions